Wicket7 Terms & Conditions – A Complete Guide to Using Our Services

1 General Terms & Conditions

Wicket7 (hereinafter referred to as the "Platform" or "we") is an online betting and gaming service provider. These terms and conditions form a legally binding agreement between you and Wicket7. By using any of Wicket7's services, you confirm that you have read and agreed to abide by these terms.

These terms and conditions have been crafted with Bangladeshi users in mind. Wicket7 is committed to full transparency with its users, which is why all terms are presented in plain, easy-to-understand language — so there's no room for confusion.

1.1 Scope of Application

These terms apply to Wicket7's website, mobile app, and all related services. Regardless of how you access the platform — via browser, app, or any other means — these terms apply equally.

1.2 Language & Interpretation

These terms and conditions are available in both Bengali and English. In the event of any conflict between the two versions, the Bengali version shall be considered authoritative.

2 Account Registration

Opening an account on Wicket7 requires you to meet certain eligibility criteria. While the registration process is straightforward, compliance with each requirement is mandatory.

2.1 Eligibility Requirements

• Applicants must be at least 18 years of age.
• All information provided during registration must be truthful and accurate.
• Each individual may only open one account.
• The applicant must be a legal resident of Bangladesh.
• Any individual who has been banned by Wicket7 is not permitted to open a new account.

2.2 Identity Verification (KYC)

Wicket7 reserves the right to verify your identity at any time. As part of the KYC process, you may be required to submit the following documents:

• Scanned copy of National ID (NID) or Passport
• A selfie with a recent photo
• Utility bill or bank statement as proof of address
• Proof of payment method ownership

Withdrawals may be restricted or suspended until KYC verification is complete.

2.3 Account Security

You are solely responsible for keeping your account password and login credentials confidential. Report any unauthorized access or suspicious activity on your account to Wicket7 support immediately. You are responsible for all activity carried out using your login credentials.

3 Deposits & Withdrawals

Wicket7 supports all major mobile banking and online payment methods available in Bangladesh. Deposits and withdrawals are completely secure and fast.

3.1 Deposit Rules

• Minimum deposit amounts vary depending on the payment method.
• Deposits are generally credited to your account instantly.
• Wicket7 only accepts payment methods registered in the user's own name.
• Deposits made through third parties are strictly prohibited and any such transactions will be voided.

3.2 Withdrawal Rules

• Withdrawal requests are typically processed within 24 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Large withdrawals may be put on hold until KYC verification is complete.
• Wagering requirements must be fulfilled before any bonus funds can be withdrawn.
• If fraudulent activity is suspected, Wicket7 may place a withdrawal on hold pending investigation.

4 Bonuses & Promo Offers

Wicket7 regularly offers a variety of bonuses and promotional deals. Please read the applicable terms before claiming any of these offers.

4.1 General Bonus Terms

• Each bonus offer carries specific wagering requirements (WR) that must be completed.
• Bonus funds cannot be withdrawn directly; withdrawal is only possible after the wagering requirements have been met.
• Claiming multiple bonuses at the same time is generally not permitted unless explicitly stated otherwise.
• Wicket7 reserves the right to modify or cancel any bonus offer at any time.
• Bonuses claimed using a promo code can only be used once.

4.2 Welcome Bonus

The welcome bonus for new members applies to the first deposit only. The bonus amount and wagering requirements are detailed on the relevant promo page. Any attempt to claim multiple welcome bonuses using the same name, address, device, or payment method will result in account termination.

5 Betting Rules

All betting activities on Wicket7 are governed by specific rules. Make sure you understand these rules before placing any bets.

5.1 Bet Placement Rules

• Once a bet is confirmed, it cannot be changed or cancelled.
• Wicket7 reserves the right to void any bet placed at incorrect odds due to a system error.
• Live betting may be subject to delays; bets placed after an event has started may be considered void.
• If a match is cancelled or abandoned, bets are generally refunded.

5.2 Result Settlement

Wicket7 uses recognized third-party data sources to determine bet outcomes. In the event of a dispute, Wicket7's decision shall be final. Any disputes must be raised within 72 hours of bet settlement.

6 Prohibited Activities

Wicket7 is committed to maintaining a fair and safe platform. The following activities are strictly prohibited and may result in account termination and forfeiture of funds:

• Using bots, scripts, or automated software to place bets.
• Attempting to hack an account or gain unauthorized access.
• Money laundering or illegal transfer of funds.
• Using another person's account or placing bets on behalf of a third party.
• Intentionally exploiting system bugs or glitches for personal gain.
• Colluding fraudulently with other users.
• Impersonating the Wicket7 brand or any of its staff.

7 Account Closure & Suspension

Wicket7 reserves the right to suspend or close an account under the following circumstances:

• Violation of these Terms & Conditions.
• Registering with false or misleading information.
• Involvement in fraudulent or illegal activities.
• Refusal to submit KYC documents.
• Extended periods of account inactivity.

You may request account closure at any time by contacting support. If there are valid funds in the account at the time of closure and no violations have occurred, those funds will be returned to you.

8 Responsible Gaming

Wicket7 believes betting is for entertainment, not a solution to problems. We genuinely care about the mental and financial well-being of our users.

8.1 Responsible Gaming Tools

• Deposit Limit: Set a maximum daily, weekly, or monthly deposit limit.
• Self-Exclusion: Exclude yourself from the platform for a set period of time.
• Cooling-Off Period: Take a break for anywhere between 24 hours and 30 days.
• Reality Check: Receive reminders about your session duration and spending.

If you feel your betting habits are getting out of control, contact Wicket7 Support without delay.

9 Privacy & Data Protection

Wicket7 takes the protection of your personal data very seriously. To learn how we collect, store, and use your information, please refer to our Privacy Policyare detailed therein.

In short, Wicket7 uses your information solely to provide services, complete KYC verification, and meet legal obligations. Your data is never sold or shared with third parties without your consent.

10 Changes to Terms

Wicket7 reserves the right to modify, amend, or update these Terms & Conditions at any time. Users will be notified of significant changes in advance via email or through the platform.

Continued use of the platform after updated terms have been published will be taken as your acceptance of the new terms. We therefore recommend visiting this page regularly.