🔒 Data Protection

Wicket7 Privacy Policy – Your data is completely safe with us

Wicket7 places the highest priority on protecting your personal information. This Privacy Policy explains how your data is collected, used, and kept secure.

Last Updated: January 1, 2026
đŸ›Ąī¸ Our Commitment

How Wicket7 Protects Your Privacy

We safeguard your data at every step

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Encrypted Data Transmission

All your data is transmitted via SSL/TLS encryption, ensuring that no third party can ever access or steal your sensitive information.

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Sale of Data Prohibited

Wicket7 never sells your personal data to third parties. Your data is used solely to provide our services — never shared with advertisers.

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Full Transparency

We always clearly state why each piece of information is being collected. Your data is never used for additional purposes without your consent.

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Right to Rectification

You have the right to correct any inaccurate information on your account at any time. Just reach out to our support team and we'll take care of it promptly.

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Right to Erasure

You can request the permanent deletion of your account and all associated data at any time. We do not retain your information beyond what is legally required.

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Regular Audits & Updates

Wicket7 regularly reviews its security measures and Privacy Policy. You will be notified in advance of any changes.

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Important: By creating an account or using our services on Wicket7, you agree to this Privacy Policy. Please read the full policy carefully.

1 Introduction & Scope

Wicket7 is a trusted online betting and gaming platform built specifically for users in Bangladesh. We believe that respecting user privacy is essential to maintaining a safe and transparent environment.

This Privacy Policy applies to the Wicket7 website, mobile app, and all related digital services. When you register, log in, place a bet, or use any of our services, you voluntarily share certain information with us. This policy provides a full account of how we handle that information.

Wicket7's Privacy Policy is built in line with international data protection standards, ensuring your personal information is never misused.

1.1 Who This Policy Applies To

This Privacy Policy applies to anyone who visits the Wicket7 website, creates an account, makes a deposit, or plays games. It also applies when Wicket7 is accessed through third-party platforms.

2 What Information Is Collected

Wicket7 only collects information that is strictly necessary. Requesting unnecessary or excessive data goes against our policy. Below is a detailed breakdown of what information we collect and why.

2.1 Directly Provided Information

Information you provide during registration and account management:

  • Full Name & Date of Birth
  • Email address & mobile number
  • Residential Address
  • National ID number (for KYC verification)
  • Payment information (mobile banking numbers, etc.)
  • Information Provided When Contacting Support

2.2 Automatically Collected Information

Certain information is collected automatically while you use the platform:

  • IP Address & Device Type
  • Browser Type & Operating System
  • Platform activity logs (login times, betting history)
  • Geographic Location (City Level)
  • Cookies & Session Data
Data Type Reason for Collection Legal Basis
Identity Information Account Creation & KYC Verification Contractual Requirements
Financial Information Deposit & Withdrawal Processing Legal Obligations
Technical Information Security & Fraud Prevention Legitimate Interest
Activity Data Service Improvement Consent
Contact Information Support & Notifications Consent & Agreement

3 How Your Information Is Used

Wicket7 uses collected information solely for specific, legitimate purposes. Maintaining full transparency in every use of your data is our primary commitment.

  • Account Management: To complete registration, login, and account verification.
  • Payment Processing: To securely process your deposits and withdrawals.
  • Customer Support: To resolve your questions and issues quickly.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Service Improvement: To analyze user experience and further improve the platform.
  • Promos & Offers: To send you relevant bonus offers based on your preferences (with your consent).
  • Legal Compliance: To meet regulatory compliance requirements.
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Please Note: Wicket7 never shares your data with third parties for advertising purposes. You can opt out of marketing communications at any time.

4 Data Sharing Policy

Wicket7 may share your personal information with third parties only in very limited and specific circumstances. Your data is never sold under any conditions.

4.1 Instances Where Information Is Shared

  • Payment Provider: Information required to process deposits and withdrawals is shared with your mobile banking provider.
  • KYC Verification Services: Your information may be shared with trusted verification providers for identity confirmation.
  • Law Enforcement: Information may be disclosed in response to a court order or other legal obligation.
  • Technology Partners: Limited data may be shared with technology service providers who operate the platform, and they are bound by strict confidentiality agreements.

4.2 When Information Is Not Shared

  • Advertising Companies or Marketing Agencies
  • To competing betting platforms
  • For any commercial purpose without your consent

5 Cookies & Tracking Technologies

Wicket7 uses cookies and similar tracking technologies on its website and app to enhance your browsing experience and maintain platform security.

5.1 Types of Cookies

  • Essential Cookies: Required to maintain login sessions, verify security, and support core platform functions. These cannot be disabled.
  • Performance Cookies: Collects anonymous data to improve platform speed and performance.
  • Preference Cookies: Remembers your language preference, theme settings, and other personalized configurations.
  • Analytics Cookies: Used to understand user behavior and improve our services.

You can disable non-essential cookies through your browser settings, though this may limit certain features of the platform.

6 Data Retention Period

Wicket7 retains your information only for as long as necessary. Holding on to data beyond that point is contrary to our policy.

  • Active Account: All data is retained for as long as your account remains active.
  • Closed Accounts: Financial records are retained for up to 5 years after account closure, as required by law.
  • Transaction History: Retained for up to 5 years in accordance with anti-money laundering regulations.
  • Support Contact: Retained for up to 2 years after the issue is resolved.
  • Marketing Data: Deleted immediately upon opt-out.

7 Your Rights

Wicket7 believes you should have full control over your personal information. To that end, we provide you with the following rights:

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Right to Access

You may request to view the information we hold about you at any time.

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Right to Rectification

You may request corrections to any inaccurate or incomplete information.

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Right to Erasure

In certain circumstances, you may request the permanent deletion of your data.

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Right to Data Portability

You have the right to receive a copy of your data in a machine-readable format.

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Right to Object to Processing

You have the right to object to your data being used for specific purposes.

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Right to Withdraw Consent

You may withdraw your consent to marketing or optional data use at any time.

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To exercise your rights: To exercise any of your rights, email us at: support@wicket7.net – We will respond within 30 business days.

8 Children's Privacy

Wicket7 is a platform operated exclusively for users aged 18 and above. We do not knowingly collect personal information from minors.

Age verification is in place during the registration process. If we become aware that a minor's data has been collected, we will immediately close the account and permanently delete all associated information.

If you believe a minor is using Wicket7, please support@wicket7.netto let us know.

9 Security Measures

Wicket7 uses industry-leading security technology to keep your data safe. Our security framework provides protection across multiple layers.

9.1 Technical Security

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • Two-Factor Authentication (2FA): An additional verification layer when accessing your account.
  • Firewall & DDoS Protection: Advanced technology to protect our servers against cyberattacks.
  • Regular Security Audits: Regular security audits are conducted by third-party experts.
  • Encrypted Database: All collected data is stored in encrypted databases.

9.2 Administrative Safeguards

  • Only authorized personnel are permitted to access user information.
  • All staff receive regular privacy and security training.
  • Every instance of data access is logged and monitored.
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Your role matters too: Never share your password with anyone, avoid logging in on public Wi-Fi, and notify us immediately if you notice any unusual activity on your account.

10 Policy Updates & Contact

Wicket7 reserves the right to update this Privacy Policy as needed. For any significant changes, we will notify you in advance by email or through a platform notification.

Continued use of the platform after any changes indicates your acceptance of the updated policy. We recommend visiting this page regularly to stay informed.

10.1 Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us:

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Related Policies: To learn more, visit our Terms & Conditions and Responsible Gaming Policy Read.

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